Shipping policy

SHIPPING POLICY

At Nain's Gallery, we are committed to delivering your orders safely and on time across Pakistan.

Nationwide Delivery:
We deliver all over Pakistan through trusted courier partners.

Order Processing:
Orders are processed within 1–3 business days after confirmation.

Delivery Time:
Delivery usually takes 3–7 business days depending on your city and courier service availability. Remote areas may require additional delivery time.

Shipping Charges:
Shipping charges, if applicable, will be displayed at checkout before order confirmation.

Order Tracking:
Once your order has been dispatched, tracking details will be shared with you through SMS, WhatsApp, or email.

Cash on Delivery:
We offer Cash on Delivery (COD) across Pakistan where service is available.

Delayed Deliveries:
Delivery times may be affected by public holidays, weather conditions, courier delays, or other circumstances beyond our control.

Incorrect Address:
Customers are responsible for providing accurate shipping information. Orders delayed due to incorrect addresses may experience additional delivery time.

Damaged Parcels:
If your parcel arrives damaged, please contact us within 24 hours of delivery and provide clear photos or a parcel opening video for assistance.

For any shipping-related queries, please contact our customer support team.